Resolved

The issues affecting our services have been resolved, and everything is now operating normally.

While we do not have a definitive understanding of the root cause, we believe the issue may have occurred at a lower level, potentially related to networking. We have reached out to Heroku for further insights into this matter.

We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience. We will continue to monitor our systems closely.

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Recovering

All services have been restored and are now operating normally. The earlier disruption has been resolved, and our systems are functioning as expected. However, the root cause of the incident remains under investigation. We are actively monitoring all systems.

We appreciate your patience during this event and apologize for any inconvenience caused.

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Investigating

A service disruption occurred between 14:12 and 14:22 UTC, during which the UI, API, and Autoscalers were unavailable. We are currently experiencing intermittent errors and are actively investigating the root cause. We will provide updates as more information becomes available.

Apologies for the inconvenience.

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Began at:

Affected components
  • User Interface
  • API
  • Autoscalers